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Client case study: Wall Bros Carpets and Flooring

How we took them from ordinary to extraordinary

Wall Bros, a regional flooring retailer based in Sussex, approached us to work with them on modernising and in their words, ‘sort out their marketing’. The company was approaching it’s Diamond anniversary (60th year) and had been continually trading from the same premises during that time.

We started with a full re-brand. This included new logos, new colour palette, and completely new approach to how everything they had would be branded.

Wall Bros before and after logos
Wall Bros branding before and after the re-brand

We then put together and implemented the brand roll-out which included; the shopfronts, signage, clothing, all stationery, advertising, social media and the website.

Wall Bros Carpets, Worthing shop
Wall Bros Carpets Worthing Shop

A new website was built using WordPress, which we continue to manage. For this regional and more traditional retailer, we put together an ongoing multi-channel marketing campaign that covers both online and offline awareness and collateral. We built a loyal following on Facebook and expanded that to Twitter and Instagram.

We also convinced them that their story was good enough to try for award entries. They were unsure at first – but we had uncovered some fantastic information during our research and then sought some testimonials which cemented the entry. They were delighted to be named ‘Best Small Business’ in 2017! This started a trend, as they also won the Adur and Worthing ‘Customer Service’ award in 2018.

Wall Bros Carpets Award Winning team
Wall Bros is now a multi award-winning firm

Director at Wall Bros, Ashley Horne, said, “We thought we were just an ordinary local flooring firm, but Seaside Creative showed us that our story was actually extraordinary! Since having the re-brand and becoming a multi-award winning company, we have gone from strength to strength, with Seaside Creative helping us all the way through. I am really grateful for everything they’ve done so far.”